Support Modules offered, available individually or in combinations according to your requirements and own expertise;

• SYSTEM MONITORING - 24/7 system monitoring and advice of key issues.
• MONITOR AND SUPPORT - 24/7 system monitoring plus unlimited telephone support.
• PREPAY TOKEN - Prepaid support tokens redeemable against telephone or on-site technical assistance.
• PAY AS YOU GO TOKEN - no upfront costs but just pay as you need help, by telephone or on-site.
• ANNUAL SYSTEM MAINTENANCE - annual i5/OS upgrade, twice annual PTF install, annual HMC and Firmware update plus annual healthcheck - all for a fixed annual cost.

We can offer tailored support to suit your individual requirements and to compliment your own skills that may be built on the above modules or entirely bespoke.

Plus we can also provide resources for ad-hoc services for

• operating system upgrades
• health checks
• system installations
• upgrades

and also detailed design services and project oversight to ensure your new system or upgrade is optimally design, planned and installed.